15.175.070 Sewer and/or spills “Level 1” events.
(a) Defined as sanitary sewer overflows (SSOs) up to 10,000 gallons.
(b) Notifications Process.
(1) The Customer Care Emergency Services Center employees will call, up the chain of command, as follows:
(i) Manager responsible for the area where the event is occurring or the on-duty Manager and Public Communication designee;
(ii) Water/Wastewater Systems Assessment Division Planning Section Manager; if not available, the Water/Wastewater Systems Assessment Division Planning Manager;
(iii) Deputy General Manager;
(iv) General Manager.
(2) The Manager will call the appropriate Division Manager:
(i) If the Manager is unable to contact the Division Manager, the Manager will contact the Department Director;
(ii) Division Manager to Department Director;
(iii) If the Department Director cannot be contacted, the caller is to leave a voice mail and send an email message for documentation. (Amended during 2019 codification; CUS 06-01 § III(E)(3))