(a) Except as provided in subsection (c) of this section, CAP customers who receive a bill that qualifies for a high bill adjustment under WSSC 3.20.030(a) shall receive an adjusted bill that excludes 100 percent of the excess water and sewer usage.
(b) The adjusted bill shall be calculated based on the customer’s average daily consumption as set forth in WSSC 3.20.030(a).
(c) CAP customers may only receive the adjustment in subsection (a) of this section if WSSC has confirmed, through a meter check reading, that water usage following the high billing period has returned to normal.
(d) A CAP customer may only receive this adjustment for one billing period within any three-year period. (Res. 2019-2235)