3.45.170 Program measurement and reporting.
This section is included in your selections.
(a) Annual Basis. The customer assistance program will be reviewed on an annual basis for utilization and effectiveness.
(b) Annual Report. The Commission will produce an annual report summarizing the program’s performance for the prior year including:
(1) Number of recipients approved for financial assistance;
(2) Resources and total level of support provided by the Commission; and
(3) Other information that will ensure transparency and cost-effective service and administration. (Res. 2023-2350; Res. 2022-2293; Res. 2019-2235; REG-CUM-CC-2018-012 § (k). Formerly 3.45.110, 3.45.140, 3.45.160)