3.45.100 Financial assistance for high bills.
(a) Definitions.
(1) In this subsection, the following have the meanings indicated.
(2) “Comparable ADC” has the meaning in WSSC Chapter 3.20 of the Code of Regulations.
(3) “Current ADC” has the meaning in WSSC Chapter 3.20 of the Code of Regulations.
(b) Adjusted Bill. Except as provided in subsection (d) of this section, a CAP customer that receives a bill that is at least two and one-half times the comparable ADC or current ADC if there is no comparable ADC shall receive an adjustment that excludes 100 percent of the excess water and sewer usage.
(c) Calculation. The adjusted bill shall be calculated based on the customer’s comparable ADC, or the current ADC if there is no comparable ADC.
(d) Meter Check Reading. A CAP customer may only receive the adjustment in subsection (b) of this section if WSSC has confirmed, through a meter check reading, that water usage following the high billing period has returned to normal.
(e) Adjustment Limitations. A CAP customer may receive this adjustment for up to two consecutive billing periods within any three-year period. (Res. 2023-2350; Res. 2022-2293; Res. 2019-2235. Formerly 3.45.080)