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(a) Defined as crimes involving WSSC employees, facility serious injury, death of WSSC employee on the job, or serious vehicle accident.

(b) Notifications Process. The Customer Care Emergency Services Center employees will call, in the following order:

(1) Security/Safety Services;

(2) Communications and Community Relations Office;

(3) Office of Secretary/Internal Audit;

(4) Division Manager or Manager that is responsible for the area where the event is occurring, or the on-duty Manager;

(5) Customer Care Division Manager;

(6) Customer Service Team Director;

(7) General Manager;

(8) Deputy General Manager. (Amended during 2019 codification; CUS 06-01 § III(E)(7))