If approved, Police and Homeland Security Division will change the status of the requestor to approved, and the system will automatically generate an email to notify the requestor of the approval with a user login ID and an initial password. The requestor must log in within 30 days of the origination date of the notification email and change their initial password; if the requestor fails to do so, their login ID will become invalid and they will be required to reapply for access to the system. If the login failure is due to a system error or a WSSC related circumstance out of their control, the requestor may contact Police and Homeland Security Division employees for assistance. If WSSC is found to be at fault, additional time may be provided for the required login. (2019 codification, 2019; SEC 12-01 § 6.)
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